Do you know which countries are vying for Australian call centre business? (hint: it’s not just the Philippines) Test your knowledge in our “Who am I?” country guessing game, and hear what accents in offshore call centres sound like. In this 19-slide presentation, we also cover:
- Top 5 countries vying for Australian call centre business and typical accents in each
- 10 offshore location drivers and trends
- Country facts and figures.
